ppvi Privacy Policy

Introduction and Purpose

ppvi ("we", "our", or "platform") is a safe and reliable online gaming service operated for players in Bangladesh. We place the highest priority on the privacy of our users and are firmly committed to protecting their personal information.

This Privacy Policy ("Policy") applies to the ppvi website, applications, and all related services. By reading this Policy, you will learn how your personal information is collected, for what purposes it is used, how long it is stored, and under what circumstances it may be shared with third parties.

By continuing to use the ppvi platform, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.

Data Collection

ppvi collects your information in various ways. The following is a detailed description of what types of information we collect and through what means.

2.1 Information You Provide Directly

When you register with ppvi or manage your account, you voluntarily provide the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
• Profile photo (optional)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• Device information (model, operating system, browser version)
• IP address and approximate location
• Login time and date, session duration
• Game play history and betting records
• Transaction history and financial activity
• Information collected through cookies and similar tracking technologies

2.3 Identity Verification (KYC)

For financial transactions and account security, ppvi follows a "Know Your Customer" (KYC) process. As part of this process, you may be required to submit a photo of a government-issued ID and proof of address. This information is used solely for the purpose of identity verification.

Data Use

ppvi uses your personal information for specific and legitimate purposes. The main purposes for which we use your information are outlined below:

• Account management: To create, verify, and manage your account.
• Service delivery: To provide gaming services, process financial transactions, and deliver VIP benefits.
• Security assurance: To prevent fraud, money laundering, and other illegal activities.
• Customer support: To resolve your questions, complaints, and issues.
• Communication: To send important updates, policy changes, and security alerts.
• Personalization: To customize services and offers according to your preferences.
• Analytics: To improve the quality of the platform and enhance the user experience.
• Legal compliance: To comply with applicable laws and regulations.

ppvi never sells your personal information to third parties or rents it out for commercial purposes.

Data Storage and Security

ppvi places the highest importance on the security of your information. We apply industry-standard security technologies and processes.

4.1 Security Measures

• SSL/TLS encryption used for all data transmission
• AES-256 encryption applied to stored data
• Two-Factor Authentication (2FA) available
• Regular security audits and vulnerability assessments
• Restricted access controls — only authorized personnel can view data
• Firewall and anti-DDoS protection

4.2 Data Retention Period

ppvi retains your information for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period as required by legal obligations, dispute resolution, and maintenance of financial records. Once that period has passed, the information is securely deleted or anonymized.

4.3 In the Event of a Data Breach

If a data breach occurs and it poses a risk to your rights and freedoms, ppvi will notify you and the relevant authorities as quickly as possible.

Third Parties and Disclosure

ppvi may share your information with trusted third parties in specific circumstances. This is always done in a way that protects your best interests and is consistent with this Policy.

5.1 Service Providers

We work with certain trusted service providers who perform specific functions on our behalf. These include:

• Payment processing services (bKash, Nagad, Rocket, Upay, etc.)
• Identity verification services
• IT infrastructure and cloud storage providers
• Game software suppliers
• Customer service platforms

All such third parties operate under strict confidentiality agreements and may use your information only for the designated purpose.

5.2 Legal Requirements

ppvi may be legally required to disclose your information in the following circumstances:

• In compliance with a court order or valid legal process
• In response to a lawful request from a law enforcement agency
• In connection with an investigation into fraud or money laundering
• When necessary to protect the legal rights of ppvi or a third party

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. In such cases, we will notify you in advance and the new entity will be bound by the same privacy policy.

Cookie Policy

Cookies and similar tracking technologies are used on the ppvi website. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Required for the basic operation of the platform — login sessions, security tokens.
• Functional cookies: To remember your preferences and settings.
• Analytical cookies: To understand and improve the use of the platform.
• Performance cookies: To identify page loading speed and technical issues.

6.2 Cookie Controls

You can control or reject cookies through your browser settings. Please note, however, that disabling certain essential cookies may prevent some features of the platform from working properly.

Your Rights

As a ppvi user, you have the following rights over your personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to data portability: The right to receive your information in a structured, machine-readable format.
• Right to object: The right to object to the processing of your information for marketing purposes.
• Right to withdraw consent: The right to withdraw consent to the processing of your information at any time.

To exercise any of these rights, please contact our support team. We will respond to your request as quickly as possible, generally within 30 days.

Protection of Minors

ppvi strictly does not provide its services to anyone under the age of 21. We place the highest importance on the privacy and protection of minors.

An age verification process is followed at the time of registration. If we learn that a person under the age of 21 has registered, that account will be closed immediately and the collected information will be deleted.

A request to parents or legal guardians — if your child has accidentally registered on ppvi, please contact our support team immediately.

Policy Changes

ppvi may update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed.

The revised policy will take effect 14 days after it is published. If you continue using the service during this period, it will be assumed that you have accepted the new policy. If you do not agree with the changes, please contact us.

Contact & Complaints

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The ppvi data protection team is always ready to assist you with any matter.

We may need to verify your identity in order to process your request. This is done to keep your information secure. We take every complaint seriously and will try to resolve it as quickly as possible.